Customized ERP & CRM

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Custom ERP Software Development Services

Custom ERP is designed to provide tailor-made functionality to address an enterprise’s unique operational and strategic needs.

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Functional ERP Modules Discovery Technologies Develops

We can cover the development of the below ERP modules to raise the efficiency of your workflows:

Finance and accounting

Financial planning and analysis, accounts payable and accounts receivable tracking, general ledger management, billing automation.

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Human resources

HR policy and personnel management from recruitment and onboarding to payroll, attendance, learning, and employee request management.

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Production management

Production planning, scheduling and control. May include sub-modules for product lifecycle management and quality assurance.

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Sales and marketing

Functionality for automating customer order management, planning data-driven marketing campaigns, communicating with the customers and getting visibility into the sales dynamics

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Supply chain management

Inventory management and control, vendor management, sourcing and procurement automation.

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Project management

Project planning and monitoring, tasks assignment and tracking, team collaboration tools (instant messaging, shared file space, etc.).

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Data analytics and BI

Comprehensive data analysis and visualization functionality for monitoring, measuring and optimizing the performance of every business department.

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Chatbots and virtual assistants for users

Chatbots help users navigate ERP (e.g., for employee onboarding), while virtual assistants can automate routine tasks specific to the company.

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Project management

Centralized storage of multiple document types, easy document navigation and sharing, document templates.

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CRM Services

Get All the Help to Serve Your Customers in the Best Way

We are true CRM veterans – since 2008, Discovery Technologies has been working with CRM systems to build effective and rewarding sales, marketing and customer service processes for our clients.

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CRM consulting

  • CRM strategy consulting: design of marketing, sales and customer service digital tools that will help your team build positive relations with customers.

  • CRM project consulting: a strategy for your CRM implementation, revamp, migration or consolidation.

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Custom CRM development

  • CRM development from scratch: designing custom workflows, building functional modules and connecting them into a coherent CRM system.

  • Development of custom apps and add-ons for platform-based CRM. Includes functional, integration, usability, and security testing.

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CRM support and evolution

  • Administration support, including daily administration, data administration, 24/7 CRM system monitoring, monthly system health checks and user help desk.

  • Development support, including troubleshooting and CRM system evolution.

Want to Discuss Your CRM Case Individually?

Our team will be happy to think of the best ways to leverage your customer assets and set up the best CRM software for that.
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